Terms & Conditions

Check-In & Arrival

Check-in is at 2pm and check-out is at 10am. Early check-in or late check-out may be available upon request.

We will be here to welcome you at your stated arrival time and to show you to your accommodation. If your arrival time changes, please contact us so we can ensure a smooth check-in.

Deposit & Payment

A deposit of 50% of the total tariff is required to secure your booking (or total amount if booking is made within 7 days of arrival).

The balance for your booking is payable upon arrival.

We accept cash, bank deposit and most major credit cards. Rates are for a maximum of 2 people per room. Special rates may be available for longer stays and bookings for exclusive use of the entire property. Rates are subject to change without notice. Minimum stays apply during certain periods – we usually have a 2 night minimum.

Deposit & Cancellation

There is a $75 administration fee if you have to cancel all or part of your booking. If you cancel your booking within 30 days of your arrival date, your deposit will be forfeited. If you cancel your booking within 7 days of your arrival date, the full tariff for the reserved accommodation will be payable. The total tariff is payable when a booking is secured by direct deposit or cash. Cancellations must be submitted in writing.

If you change your plans and leave before the specified departure date, the full payment for your booking will still apply and no refunds will be issued. The booked accommodation is held in good faith for the number of nights requested and other enquiries will have been declined.

General

The owners reserve the right to cancel any booking and provide a full refund, should any unforeseen circumstances arise.

The owners do not take any responsibility for loss or damage to your personal property or vehicle. You must lock your vehicle at all times and all doors and windows when away from your room.

  • Check in: 2pm
  • Check out: 10am
  • Early check in and late check out by prior arrangement only
  • Maximum of 2 people per room
  • Cooking is not permitted in rooms
  • All rooms are non-smoking
  • Any loss or damage incurred is the responsibility of the person who makes the booking and must be paid for prior to departure
  • Noise is to be kept to a minimum after 10pm
  • Only registered guests are permitted on the premises

In paying the deposit or tariff you are accepting these terms and conditions.

While every attempt will be made to meet special requests, including for a specific room, there is no guarantee that such requests will be able to be met.

Management reserves the right to ask people to leave who do not comply with the terms and conditions, and no refund will be given. In the event that you do not settle your account for costs and expenses, such as unpaid rent, damages, extra cleaning, lost keys, late checkout, etc. prior to departure, your credit card will be debited.

Cavvanbah Beach House is a Byron Shire Council approved bed and breakfast.